Refund & Cancellation Policy
At Jessy Bake-in Studio, every order is freshly baked and prepared specifically for our customers. Because of the customized and perishable nature of our products, the following policy applies.
Order Cancellation
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Orders may be cancelled up to 12 hours before the scheduled preparation time for a full refund.
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Customized cake orders may require 24–48 hours notice for cancellation.
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Once preparation has begun, cancellations cannot be accepted.
Refund Eligibility
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Refunds may be issued in the following situations:
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Incorrect product delivered
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Product significantly damaged during delivery
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Order not delivered due to our error
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Product quality concerns reported within 2 hours of delivery, along with supporting photographs
Non-Refundable Situations
Refunds will not be provided for:
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Change of mind after order confirmation
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Incorrect delivery information provided by the customer
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Minor variations in decoration, color, or design
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Delays caused by external circumstances beyond our control
Refund Processing
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Approved refunds will be processed within 5–7 business days.
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Refunds will be credited to the original payment method whenever possible.
Replacement Policy
In certain cases, we may offer:
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Product replacement
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Store credit
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Partial refund
depending on the nature of the issue.
Contact for Refunds
To report an issue, please contact us within 2 hours of receiving your order.
📧 jessysbakeinstudio@gmail.com
📞 +91 82473 44931
Small Bakery-Friendly Disclaimer
Handmade with Love ❤️
All our products are freshly baked in a home kitchen environment. While we maintain high standards of cleanliness and food safety, products may contain traces of common allergens such as nuts, dairy, eggs, and gluten. Please notify us of any dietary concerns before placing your order.